Citizen’s Charter




Republic Act No. 9485, more popularly known as the Anti-Red Tape Act, was enacted in 2007 to improve efficiency in the delivery of government service to the public through the reduction of bureaucratic red tape and prevention of graft and corruption. Under Section 6 of R.A. 9485, all government agencies are enjoined to set up its respective service standards, now known as Citizen’s Charter. In keeping with the policy of the State to promote integrity, accountability, proper management of public affairs and public property as well as to establish effective practices aimed at the prevention of graft and corruption in government, the Department of Finance has adopted its own Citizens Charter for the several offices that have been identified to have frontline services.




Department of Finance